Engaging mobile workforces: SMS/QR code toolkit

With individuals today relying on their mobile devices for everyday tasks more than ever, we’ve expanded capabilities for SMS (short message service) Keywords for texting and QR (quick response) codes. Employees can easily access online topics and resources they care about—anytime and anywhere—simply by sending a text or scanning a code from their smartphone.

These solutions are highly advantageous for mobile workforces with limited access to a computer on the job, such as production and customer service front lines, to instantly connect to benefits resources.

What is an SMS keyword?

Employees can text a designated word to Fidelity at the number 343-898. Within seconds, Fidelity will return a one‐time short message, containing a link to online resources

QR Codes

Employees can simply scan a code, such as the image below, with their smartphone camera to get directed to online resources
NB App

SMS and QR Code Resources

An inventory list of already the available SMS keywords and QR codes is provided below.

PROMOTIONAL MATERIALS DOWNLOAD THE SMS/QR TOOLKITS

By using these communications, you represent that you are an authorized representative of the organization for which you are copying, distributing, posting or otherwise using the Fidelity prepared communications attached here and on behalf of such organization accept these terms and conditions on behalf of the organization located at http://go.fidelity.com/TermsForClientUsage.

For plan sponsor and investment professional use only.

When you text a keyword to 343898, you will receive one text message from Fidelity. Message and data rates may apply. Text HELP for help and STOP to opt-out. Visit https://digital.fidelityinvestments.com/smsee. for additional information.

App Store is a registered service mark of Apple Inc.

Play is a trademark of Google Inc.

Third-party trademarks and service marks are the property of their respective owners. All other trademarks and service marks are the property of FMR LLC or an affiliated company, and may be registered.

Fidelity Brokerage Services, LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917
© 2021 FMR LLC. All rights reserved.
959610.6.4